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Senior User Researcher

Company: BlackRock
Location: Atlanta
Posted on: June 15, 2019

Job Description:

DescriptionAbout this roleAbout The Research TeamUser Experience Research and Design Strategy Team (UXR-DS)Help shape the future of digital experiences at BlackRock.The User Experience Research and Design Strategy Team works to answer the most challenging questions in design.We reveal what users need from our products by conducting primary and secondary research, exploring behaviors and motivations, and working with teams of designers, product managers, engineers, and others to develop new features and design strategies. Most importantly, researchers help the UX team understand what makes a user's experiences feel more intuitive, accessible, and delightful.As a Senior UX Researcher, you will: Demonstrate excellence in design researchHelp define and drive the future of BlackRock design through human-centered and data informed research.You can thoughtfully and accurately understand the research questions that stakeholders are looking to solve. You have deep experience across methods and multi-method studies and understand when and how to apply the correct methodology, scope research approaches, lead fieldwork, conduct in-context interviews and observations, and communicate insights.Lead design research engagements with our partnersIn this role, you will apply your passion for design, craft, and experimentation to guide research and design strategy processes, mentor talented team members, and collaborate with ux design and engineering teams to create actionable, human-centered insights that can be applied across all of BlackRock's Aladdin products.Convey research insights and complex concepts simply, in human termsYou are a hybrid thinker equally moving from data-informed insights to qualitative insights and . You are passionate about insights, and continually seek the best way to explore and discover. Most importantly, we are looking for a self-starter who is excellent at communicating and partnering closely with UX designers and stakeholders to execute industry-leading UX Research at BlackRock.Guide and Mentor other DesignersUser Experience (UX) is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users' needs, behaviors, and emotions to yield insights that inform product strategy and guide the design of the experiences we create.Our multidisciplinary UX teams include researchers, designers, and engineers who are passionate about quality, usability, and performance. We collaborate closely with product managers, software engineers, and many others to solve complex challenges and craft powerful experiences that highlight our products' unique capabilities and personalities.Champion UX Research as a thought leader in the fieldThe right candidates will be knowledgeable about product design, passionate about understanding people, curious about the relationship between technology and society, comfortable in a fast-moving organization, excited to collaborate, open-minded about learning new skills and methods, and focused on influencing the future of BlackRock.Qualifications: Background:A portfolio is required for this position.--Many exciting researchers also come from a variety of backgrounds or former roles including journalists, anthropologists, analysts, and other industries working with an array of differing populations and ways of thinking. We are interested in your ability to demonstrate deep experience connecting with people, surfacing and articulating insights, creating and executing strategies based on insights.You Are:An absolute professional who leads by example, treats peers and partners with respect, and seeks and gives constructive feedback A top-notch communicator, able to convey research insights and complex concepts to a wide diversity of audiences in simple, human terms Comfortable switching seamlessly between self-directed independent work and highly collaborative teamwork A lifelong learner, passionate about experimenting with new research methods and pushing your own craft in new waysDeeply curious and highly attuned to human behaviorYour Experience includes:4+ years of industry experience in UX Research.Bachelor's Degree in social sciences (e.g. Economics, sociology, psychology, decision sciences, HCI), design, statistics, computer science or related field or equivalent practical experience.Experienced planning and leading research activities such as interviews, group sessions, observations, surveys, and synthesis sessions --It would be great if you also had:A Master's or terminal degree in your field.Experience in Finance or Enterprise Tech.ResponsibilitiesBe a thought leader on combining user data and qualitative insights to inform the product experience.Build a culture around Live Experiments for the UX team.Plan, execute, interpret, and socialize research findings.Evangelize best practices.Create actionable insights that inform product development.Train and mentor junior talent in UXR methods and best practices.Build strong collaborations across teams.About BlackRockBlackRock helps investors build better financial futures.--As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals.--As of March 31, 2019, the firm managed approximately $6.52 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit-- @blackrock--- Blog:--/company/blackrock.BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer.-- We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.PandoLogic. Keywords: UX Researcher, Location: Atlanta, GA - 30332

Keywords: BlackRock, Atlanta , Senior User Researcher, Accounting, Auditing , Atlanta, Georgia

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