SSM Project Associate Collections Representative - Remote
Company: UnitedHealth Group
Location: Atlanta
Posted on: June 25, 2022
Job Description:
You'll enjoy the flexibility to telecommute* from anywhere
within the U.S. as you take on some tough challenges. Energize your
career with one of Healthcare's fastest growing companies. - - You
dream of a great career with a great company - where you can make
an impact and help people. - We dream of giving you the opportunity
to do just this. - And with the incredible growth of our business,
it's a dream that definitely can come true. Already one of the
world's leading Healthcare companies, UnitedHealth Group is
restlessly pursuing new ways to operate our service centers,
improve our service levels and help people lead healthier lives. -
We live for the opportunity to make a difference and right now, we
are living it up. This opportunity is with one of our most exciting
business areas: Optum - a growing part of our family of companies
that make UnitedHealth Group a Fortune 5 leader. Optum helps nearly
60 million Americans live their lives to the fullest by educating
them about their symptoms, conditions and treatments; helping them
to navigate the system, finance their healthcare needs and stay on
track with their health goals. No other business touches so many
lives in such a positive way. And we do it all with every action
focused on our shared values of Integrity, Compassion,
Relationships, Innovation & Performance. This position is
full-time. Employees are required to have flexibility to work any
of our 8-hour shift schedules during our normal business hours of
6am - 6pm CST. It may be necessary, given the business need, to
work occasional overtime *All Telecommuters will be required to
adhere to UnitedHealth Group's Telecommuter Policy. Primary
Responsibilities:
- Receive and review all correspondence daily from the home
office
- Follow up on assigned insurance accounts.
- Assist all hospital employees with any needs that arise.
- Make outgoing insurance calls on Ingram accounts.
- Act as an on-site liaison between Ingram and Associates and the
hospital; Notify Management of any issues or concerns that may
arise.
- Our ideal candidate is an adept communicator; deadline
oriented, and self-motivated, with excellent follow-up and customer
service skills.
- Maintains the strictest confidentiality and adheres to all
HIPAA guidelines and regulations. You'll be rewarded and recognized
for your performance in an environment that will challenge you and
give you clear direction on what it takes to succeed in your role
as well as provide development for other roles you may be
interested in. Required Qualifications:
- High School Diploma / -GED (or higher)
- 6+ months exposure to the acquiring and/or managing of data to
support a project
- 1+ -years of customer service experience
- Basic Proficiency with Windows PC applications and MS
Office
- Background in a medical/healthcare setting Preferred
Qualifications:
- Associate's Degree (or higher)
- Direct healthcare data collection experience
- Previous experience with EPIC Telecommuting Requirements:
- Required to have a dedicated work area established that is
separated from other living areas and provides information
privacy
- Ability to keep all company sensitive documents secure (if
applicable)
- Must live in a location that can receive a UnitedHealth Group
approved high-speed internet connection or leverage an existing
high-speed internet service UnitedHealth Group requires all new
hires and employees to report their COVID-19 vaccination status.
Military & Veterans find your next mission: We know your background
and experience is different and we like that. UnitedHealth Group
values the skills, experience and dedication that serving in the
military demands. In fact, many of the values defined in the
service mirror what the UnitedHealth Group culture holds true:
Integrity, Compassion, Relationships, Innovation and Performance.
Whether you are looking to transition from active duty to a
civilian career, or are an experienced veteran or spouse, we want
to help guide your career journey. Learn more at Learn how Teresa,
a Senior Quality Analyst, -works with -military veterans and
ensures they receive the best benefits and experience possible. -
Careers with Optum. Here's the idea. We built an entire
organization around one giant objective; make the health system
work better for everyone. So when it comes to how we use the
world's large accumulation of health - related information, or
guide health and lifestyle choices or manage pharmacy benefits for
millions, our first goal is to leap beyond the status quo and
uncover new ways to serve. Optum, part of the UnitedHealth Group
family of businesses, brings together some of the greatest minds
and most advanced ideas on where health care has to go in order to
reach its fullest potential. For you, that means working on high
performance teams against sophisticated challenges that matter.
Optum, incredible ideas in one incredible company and a singular
opportunity to do your life's best work.SM Colorado, Connecticut or
Nevada Residents Only: The salary range for Colorado residents is
$15.00 - $22.02. The salary range for Connecticut / Nevada
residents is $15.00 - $24.13. Pay is based on several factors
including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives Diversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative
Action employer and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law. UnitedHealth Group is a drug -
free workplace. Candidates are required to pass a drug test before
beginning employment. Keywords: #RPO, #RED
Keywords: UnitedHealth Group, Atlanta , SSM Project Associate Collections Representative - Remote, Accounting, Auditing , Atlanta, Georgia
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