Patient Financial Counselor
Company: Plentific
Location: Atlanta
Posted on: February 25, 2021
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Job Description:
RESPONSIBILITES* Responsible for handling patient phone calls
and in-person billing requests by providing world class customer
service in resolving patient issues, accepting payments by phone,
establishing payment plans, and other reasonable requests.* Prepare
pre-surgery or pre-procedure quotes and review with the patient in
person or over the telephone.* Educate patients on their overall
financial responsibility and assist as needed in setting up payment
plans to lighten the overall financial load.* Collect co-pays or
up-front costs indicated by patient's insurance carrier during
pre-certification or authorizations.* Facilitate collection of
unpaid balances. * Perform other assigned tasks necessary to
support the Billing Department.* Remain current and compliant with
all HIPPA regulations.Requirements* 1 year minimum Billing
experience, pervious patient financial counseling preferred.*
Superb customer service skills.* Strong interpersonal skills.*
Excellent verbal and written communication skills.* Ability to
demonstrate composure when directly dealing with patients and on
phone when handling calls.* Highly motivated and able to work well
individually as well as in a team environment. * Ability to apply
common sense understanding to carry out detailed written or oral
instructions.* Strong attention to detail.* Ability to prioritize
and manage multiple responsibilities.* HIPAA CompliantBenefits*
Competitive Pay* Paid time off* Paid Holidays* Generous Medical,
Dental, and Vision Benefits* 401(k) after 1 year of service
Keywords: Plentific, Atlanta , Patient Financial Counselor, Accounting, Auditing , Atlanta, Georgia
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