Patient Financial Counselor

Company: Plentific
Location: Atlanta
Posted on: February 25, 2021

Job Description:

RESPONSIBILITES* Responsible for handling patient phone calls and in-person billing requests by providing world class customer service in resolving patient issues, accepting payments by phone, establishing payment plans, and other reasonable requests.* Prepare pre-surgery or pre-procedure quotes and review with the patient in person or over the telephone.* Educate patients on their overall financial responsibility and assist as needed in setting up payment plans to lighten the overall financial load.* Collect co-pays or up-front costs indicated by patient's insurance carrier during pre-certification or authorizations.* Facilitate collection of unpaid balances. * Perform other assigned tasks necessary to support the Billing Department.* Remain current and compliant with all HIPPA regulations.Requirements* 1 year minimum Billing experience, pervious patient financial counseling preferred.* Superb customer service skills.* Strong interpersonal skills.* Excellent verbal and written communication skills.* Ability to demonstrate composure when directly dealing with patients and on phone when handling calls.* Highly motivated and able to work well individually as well as in a team environment. * Ability to apply common sense understanding to carry out detailed written or oral instructions.* Strong attention to detail.* Ability to prioritize and manage multiple responsibilities.* HIPAA CompliantBenefits* Competitive Pay* Paid time off* Paid Holidays* Generous Medical, Dental, and Vision Benefits* 401(k) after 1 year of service

Keywords: Plentific, Atlanta , Patient Financial Counselor, Accounting, Auditing , Atlanta, Georgia